Finance FAQ'S
Frequently Asked Questions
According to City Ordinances, all dogs in the City must be licensed yearly. The dog license fee must be paid at City Hall in the Finance Department annually. Cats do not require a license.
The water meters have a device called an ERT (Encoder Receiver Transmitter) that is attached to your water meter. A City Water truck drives by with a reading device that transmits the water used to a billing software program.
Please inform the Finance Department that you are moving. If you are set up for automatic payments through your checking account we will need to discontinue the quarterly withdrawal.
The City of Mequon does not take final meter readings. Please look at your closing documents to see the amount prorated for the utilities based on the last quarterly bill. The buyer should receive a credit that they can apply to the next utility bill. Depending on the date of your closing you may owe for a current utility bill. Please call the Finance Department at 262-236-2947 if you have any questions.
In accordance with the rules and regulations of the Mequon Utility, homeowners that have moved into an existing residence that currently has water and/or sewer are required to complete a Change of Billing form within 10 days of occupancy or they may become subject to service disconnection. Please be advised we do not take any final meter readings, any amounts due are normally prorated at closing which may result in a quarterly bill that is currently due.
If you have any questions about this process you may contact our billing offices by phone at (262) 236-2947, email utilityclerk@ci.mequon.wi.us or stop by our office in person at the Mequon City Hall Finance department located at 11333 N. Cedarburg Road.
The Finance Department processes the false alarm billing for the Police and Fire Department. Please see the fee schedule below. Payments can be made by check or cash.
Payments can be made by mailing a check payable to "City of Mequon Utilities" along the top portion of your utility bill or in person by check or cash at City Hall in the Finance Department.
Automatic withdrawal from your checking account on the due date is available by completing an Automatic Payment Authorization along with a copy of your voided check.
Payments by credit card and electronic check are available with a 2.5% fee for credit card payments and a $1.57 fee for electronic check payments. Please register to set up a log in and password to enable the online payment feature.
On line bill payments through your bank directing the payment to your utility account is another option. Please use your account and customer number to make sure your funds are correctly applied.
Brush Permits for 2024 will be available for purchase starting on March 1, 2024. The brush site will be open April 3,2024 - November 30, 2024. For brush site questions, please call (262)236-2913.
Brush $25/Burn Permits $20 can be purchased in the Finance Department at City Hall between 8:00 a.m. - 4:30 p.m., or at the Mequon Police Department 24 hours a day or at the Mequon Fire Department.
Checks, cash or card are accepted (convenience fees apply to card purchases). New Burn Permits require an inspection before permit is issued.
Burn Permit will be issued by the Fire Department after payment is made. Please allow up to 7 days for processing.
Please contact the Fire Department at (262) 242-2530 for hours and questions.
Brush/Burn Permits may also be purchased online, ($1.50 fee for credit card/echeck transaction), please click:
https://client.pointandpay.net/web/CityofMequonBrushPermits/
**Please note: If you purchase a brush permit online, you need to print off the receipt and bring it with you for access to the brush site. The receipt is your permit for the year, you will not get a brush permit card.
Burn Permits can be purchased in the Finance Department at City Hall between 8 am - 4:30 pm, the Mequon Police Department 24 hours a day or the Mequon Fire Department with a check or cash. Please contact the Fire Department at 262-242-2530 for hours and questions.
Copies of prior years tax and payment information can be obtained through the Ozaukee County tax records program. Please see the instructions to use the site. If you are asked for a log in and password, close the window and reopen.
http://www.ascent.co.ozaukee.wi.us/LandRecords/PropertyListing/RealEstat...
Contact Information
Finance Department
11333 N. Cedarburg Road
Mequon, WI 53092
General Questions
(262) 236-2947
Marie Keyser
Acting Director of Finance
Email